Privacy Policy

  • Welcome to Xentro Studios (“Company”, “we”, “our”, or “us”).
    This Privacy Policy (“Policy”) governs how we collect, use, maintain, and disclose information from users (“you”, “your”, or “learners”) who access or use our website www.xentrovfxstudios.in and related products, services, applications, and content (collectively referred to as the “Platform” or “Services”).

    By using or accessing our Platform, you agree to the collection, use, storage, and disclosure of your information in accordance with this Policy and our Terms of Use.
    If you do not agree with this Policy, you should not access or use our Platform and must discontinue use immediately.


    1. INFORMATION WE COLLECT

    We collect personal and non-personal information to provide and improve our Services.

    a. Personal Information

    “Personal Information” refers to any information that identifies or can identify you. This may include:

    • Full name

    • Email address

    • Phone number

    • Age, gender, and location

    • Profile picture or photograph

    • Communication preferences and feedback

    • Any other details voluntarily provided by you

    “Sensitive Personal Information” may include:

    • Financial details (except truncated card data)

    • Passwords

    • Official identifiers (such as Aadhaar, passport, or PAN)

    • Health information

    • Racial, political, or religious beliefs (if collected)

    We do not collect sensitive personal information unless necessary for specific services and with your explicit consent.


    b. Non-Personal Information

    We may automatically collect non-identifiable information such as:

    • Browser type and version

    • Device type and operating system

    • Internet Service Provider (ISP)

    • IP address and general location

    • Date, time, and duration of visits

    • Pages viewed and site navigation patterns

    This data helps us analyze usage patterns and improve our website performance.


    c. Cookies

    Our Platform uses cookies to enhance user experience.
    Cookies are small data files stored on your device that help us recognize you and remember your preferences.

    You may choose to disable cookies through your browser settings. However, certain parts of the Platform may not function properly if you do so.


    2. HOW WE USE YOUR INFORMATION

    We may use your information for the following purposes:

    1. To provide access to our Platform and its Services.

    2. To process inquiries or requests and improve our offerings.

    3. To communicate with you regarding updates, new services, offers, or feedback.

    4. To personalize your experience on our Platform.

    5. To maintain security, prevent fraud, and comply with applicable laws.

    6. To improve user experience, functionality, and service quality.

    We will never sell, rent, or forward your personal information to third parties for marketing or commercial purposes without your consent.


    3. INFORMATION SHARING AND DISCLOSURE

    We may share your information only under the following conditions:

    • Business Partners/Franchisees: To help provide our services or manage communications, with confidentiality obligations.

    • Legal Compliance: When required by law, regulation, court order, or government request.

    • Protection: To protect the safety, property, or rights of Xentro Studios, its users, or the public.

    We do not sell or lease personal data to any external entity.


    4. DATA SECURITY

    We are committed to protecting your information.
    All personal data is stored on secure servers with restricted access.
    We employ encryption, firewalls, and access controls to prevent unauthorized use or disclosure.
    When transmitting sensitive information, we use secure protocols (such as HTTPS and SSL encryption).

    Despite our best efforts, no system is completely secure, and we cannot guarantee absolute protection.


    5. YOUR CHOICES AND RIGHTS

    You have control over your information and may exercise the following rights:

    • Access: Request a copy of the personal information we hold about you.

    • Correction: Request correction or updates to inaccurate or incomplete data.

    • Erasure: Request deletion of your personal information (“Right to be Forgotten”).

    • Restriction: Limit the processing or sharing of your information.

    • Withdraw Consent: Withdraw consent for data processing, where applicable.

    • Data Portability: Request a copy of your data in a portable format (if applicable).

    You may exercise these rights by contacting us at xentrostudios@gmail.com.


    6. CROSS-BORDER DATA TRANSFER

    Your data may be stored or processed on servers located in India or other countries where our partners or service providers operate.
    By using our Platform, you consent to the transfer of information to such locations, which may have different data protection laws.


    7. DATA RETENTION

    We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, or resolve disputes.
    Once data is no longer required, it will be securely deleted or anonymized.


    8. THIRD-PARTY LINKS

    Our Platform may contain links to third-party websites or services.
    We are not responsible for the privacy practices, policies, or content of such third parties.
    We encourage you to review their respective privacy policies before providing any personal information.


    9. CHILDREN’S PRIVACY

    Our Platform is not directed toward individuals under the age of 13 (or the equivalent minimum age in your jurisdiction).
    We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us to have it removed.


    10. INTERNATIONAL COMPLIANCE

    Depending on where you are located, you may have additional rights:

    For Indian Residents:

    We comply with the Digital Personal Data Protection Act (DPDP), 2023. You may request confirmation, correction, or deletion of your data at any time.

    For EU/EEA/UK Residents:

    We comply with the General Data Protection Regulation (GDPR).
    You have the right to access, rectify, erase, restrict, and object to processing, and to data portability.
    You may also file a complaint with your national supervisory authority.

    For California Residents (CCPA):

    You have the right to:

    • Request what personal data we collect or share

    • Request deletion of your data

    • Opt out of data sale (we do not sell personal data)

    • Receive equal service regardless of exercising privacy rights

    To exercise your rights, please contact us as per the details below.


    11. POLICY UPDATES

    We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.
    The updated version will be posted on this page with the revised “Effective Date.”
    We encourage you to review this Policy regularly.


    12. CONTACT AND GRIEVANCE REDRESSAL

    If you have any questions, concerns, or complaints about this Privacy Policy or wish to exercise your rights, please contact us: Xentro Studios
    Email: xentrostudios@gmail.com
    Website: www.xentrovfxstudios.in